Politique de remboursement

You can return the item purchased from the seller, Sole Proprietor Liubov Ivanivna Pavlyak, within 14 days from the date of purchase (or receipt of the item).

Package the Item:
- Place the unused item in its original packaging. If the item consists of several
parts, the entire set must be returned. Make sure nothing is missing, and that
you are returning the item in the same condition as you received it.
- If you received a gift with the purchase, you must return the entire set (item
plus gift). Otherwise, the nominal value of the gift will be deducted from the
refund amount.
- Include a copy of the receipt for this item.
- Complete and include the return form in the package (the form can be found
and printed here).

Important:
1. Clearly write your full name and banking details in the return form.
2. Ensure that all fields are completed.

Where to Return the Item:
- You can return the item to the seller, Sole Proprietor Liubov Ivanivna Pavlyak,
via a courier service within 14 days of purchase/receipt.

How to send the item to the service department:
1. You can use your local shipping service at your country.

2. Arrange the shipment with the following details:
o Recipient: Sole Proprietor Liubov Ivanivna Pavlyak
o Phone: +38 (097) 75-85-336 (for shipment contact purposes only)
o Delivery type: warehouse-to-warehouse
o Address: Ukraine
Lviv region, Stryj district,
Holovatskogo st 3,
82405 Stryi
Pavliak L. I.
+380977585336
o Delivery payment: at sender's expense
o Declared value: equal to the value of the item according to the sales receipt

3. Cancel the "Return Delivery" and "Cash on Delivery" services.
 We will only accept the return if the item is in proper condition:
- No mechanical damage;
- Fully complete;
- With all labels and factory markings intact.

How will I receive my refund? You can provide your bank details for a refund by
filling out the return form. Typically, refunds are issued within 14 days after the
return decision is made. 

The link to the return request form is attached here.